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Support Center
Support image eNsight offers total support to our subscription members, such as free Online Support, Online FAQ and Consulting.



Online Support
We are happy to offer free Online Support that will be addressed on a first come fist serve basis to members who have membership of My eNsight regardless of having active subscriptions or not, and are committed to answering all customer support questions within 3 business days.
In addition all support documents can be found in your My eNsight account for your convenience.
FAQ
We have posted many FAQs that we have received in our online FAQ. In many cases you will be able to find a quick resolution to any question or issue you are facing here.
For those of you who are considering purchasing a subscription to bizWizards but do not have a My eNsight membership account yet please use the following Contact Us form.


My eNsight

My eNsight is a personalizable portal which contains important information such as subscription status, order status, inbox, customer information, support and other basic features. In addition all support documents can be found in your My eNsight account for your convenience.

Product Activation
Once you have subscribed to either of the bizWizards Lite, Standard or Enterprise products you will proceed to actually building your web application from My eNsight.
After signing in to My eNsight simply click on the build application link on the right hand column of the subscriptions listing and you will be taken to a form that displays all of your active applications for the subscription you selected as shown on the next page.

Renew & Cancel Subscription
After signing in to My eNsight simply click on the Renew application link on the right hand column of the subscriptions listing to renew your active subscriptions. Renewal notices will be sent to your My eNsight inbox. Please be sure to check in frequently to access your renewal notifications.
Alternatively, if you would like to cancel your subscription simply cick on the Cancel application link on the right hand column of the subscriptions listing to cancel your active subscriptions.
How to Renew & Cancel SubscriptionHow to Renew & Cancel Subscription


Consulting
With our extensive knowledge in business process improvement and system analysis we are qualified to deliver robust proposals and solutions for your specific needs.
If you are interested in finding out more about this service please visit our online request form page to submit a request to our sales team. We will review your request and contact you as soon as possible.

Feedback
We appreciate all feedback you might be able to provide in order to improve our products and services in the future.